Open Conference Systems, MISEIC 2018

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Critical success factors for e-learning in vocational training: A comparative analysis between ICT experts, trainer and faculty
Bait Syaiful Rijal, Ratna Wardani

Last modified: 2018-07-07

Abstract


This study identifies the critical success factors that influence the acceptance of e-learning systems in vocational training. E-learning is a popular mode of delivering educational materials in higher education throughout the world. This study identifies multiple factors that influence the success of elearning systems from the literature and compares the relative importance among three stakeholder groups in developing countries, ICT experts, trainer and faculty. This study collected usable responses using the Delphi method and Analytic Hierarchy Process (AHP) approach. Data collection techniques used questionnaires, direct observation and interviews. The results reveal 2 categories and 13 critical success factors for e-learning systems in vocational training.

Findings illustrate the importance of learning objectives for learning performance. Technical concept, media concept, and concept for media and interaction Design are prerequisites for successful e-learning implementations. Several recommendations are provided to aid the implementation of e-learning systems for developing countries which have relevance for researchers and practitioners.

Keywords


Critical success factors, e-learning, analytic hierarchy process, decision support system, Delphi method, vocational training